Frequetly Asked Questions

Q1. How can I place my order?

A: You can place order for our existent product by sending us your purchasing order to our customer service staff by email. Or if you need special requirement for your product, please contact our customer service staff.

Q2. What is your terms of payment and conditions?

A: We accept payment by Bank Transfer. We require 30% the amount of your order as deposit, and remaining balance before delivery. Credit terms will only be given after building up relationship. For more details of our credit policy, please contact our customer service staff.

Q3. How about your delivery time?

A: The delivery time will normally take about 30 to 40 days after order is confirmed and payment is received. The actual delivery time will be informed to you by our customer service staff after discussion with you.

Q4. What is your packing?

A: Generally, we pack our goods in cartons with/without plastic pallet. Goods also can be packed according to your requirement.

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